TERMS & CONDITIONS (CHYLD LBR)

Last updated: [insert date]

  1. About Us
    CHYLD LBR is an Australian small business that designs and sells handcrafted wooden doink packers and other accessories. References to “we”, “us” or “our” mean CHYLD LBR. References to “you” or “your” mean the customer.

  2. Use of This Website
    By accessing or purchasing from this website, you agree to these Terms & Conditions. You must be at least 18 years old to place an order.

  3. Products
    All products are handmade and may have natural variations in colour, grain and appearance. Sizes are approximate. Images shown on the website are for illustration only.

  4. Pricing & Payment
    Prices are listed in Australian dollars (AUD). Payment must be made at the time of purchase through the available checkout options.

  5. Shipping
    We ship Australia-wide using standard or express delivery options. Shipping timeframes are estimates only and may vary depending on location and carrier delays.

  6. Returns & Refunds
    If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can assist. For hygiene and safety reasons, we cannot accept returns for used items. Change-of-mind returns are not available.

  7. Custom Orders
    Custom engravings or personalised items are final and cannot be changed once production has begun. Please ensure your artwork or text is correct before submitting.

  8. Liability
    To the maximum extent permitted under Australian Consumer Law, we are not liable for loss or damage arising from misuse of products or delays outside our control.

  9. Intellectual Property
    All designs, product images, branding and website content belong to CHYLD LBR. They must not be copied, reproduced or used without permission.

  10. Changes to Terms
    We may update these Terms & Conditions from time to time. The current version will always appear on this page.

  11. Contact Us
    For any questions, email: contact@chyldlbr.com (or whatever email you choose)